---
title: "Dudas frecuentes"
url: https://lavanderialamerced.com/dudas-frecuentes/
date: 2026-06-27
modified: 2026-06-30
lang: es
author: "La Merced Lavandería"
description: "[vc_row type=\"full_width_background\" full_screen_row_position=\"middle\" column_margin=\"default\" column_direction=\"default\" column_direction_tablet=\"default\" column_direction_phone=\"default\" bg_color=\"#ffffff\" scene_position=\"center\" top_padding=\"4%\" bottom_padding=\"9%\" top_padding_tablet=\"20%\" text_color=\"dark\" text_align=\"left\" row_border_radius=\"none\" row_border_radius_applies=\"bg\" row_position_desktop=\"default\" row_position_tablet=\"inherit\" row_position_phone=\"inherit\" overflow=\"visible\" row_name=\"Dudas frecuentes\" overlay_strength=\"1\" gradient_direction=\"left_to_right\" shape_divider_position=\"bottom\" bg_image_animation=\"none\" shape_type=\"\" gradient_type=\"default\"][vc_column column_padding=\"no-extra-padding\" column_padding_tablet=\"inherit\"..."
word_count: 699
---

# Dudas frecuentes

[vc_row type="full_width_background" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" bg_color="#ffffff" scene_position="center" top_padding="4%" bottom_padding="9%" top_padding_tablet="20%" text_color="dark" text_align="left" row_border_radius="none" row_border_radius_applies="bg" row_position_desktop="default" row_position_tablet="inherit" row_position_phone="inherit" overflow="visible" row_name="Dudas frecuentes" overlay_strength="1" gradient_direction="left_to_right" shape_divider_position="bottom" bg_image_animation="none" shape_type="" gradient_type="default"][vc_column column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" flex_gap_desktop="10px" column_element_direction_desktop="default" column_element_spacing="default" desktop_text_alignment="default" tablet_text_alignment="default" phone_text_alignment="default" background_color_opacity="1" background_hover_color_opacity="1" column_backdrop_filter="none" column_shadow="none" column_border_radius="none" column_link_target="_self" column_position="default" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" animation_type="default" bg_image_animation="none" border_type="simple" column_border_width="none" column_border_style="solid"][vc_row_inner column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" bottom_padding="1.5%" text_align="left" row_position="default" row_position_tablet="inherit" row_position_phone="inherit" overflow="visible" pointer_events="all"][vc_column_inner column_padding="no-extra-padding" column_padding_tablet="inherit" column_padding_phone="inherit" column_padding_position="all" flex_gap_desktop="10px" column_element_direction_desktop="default" column_element_spacing="default" centered_text="true" desktop_text_alignment="default" tablet_text_alignment="default" phone_text_alignment="default" background_color_opacity="1" background_hover_color_opacity="1" column_backdrop_filter="none" column_shadow="none" column_border_radius="none" column_link_target="_self" overflow="visible" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" animation_type="default" bg_image_animation="none" border_type="simple" column_border_width="none" column_border_style="solid"][split_line_heading line_reveal_by_space_text_effect="default" font_style="h2" text_color="#000000" stagger_animation="true" content_alignment="center" mobile_content_alignment="inherit" animation_type="line-reveal-by-space" link_target="_self" text_content="Dudas frecuentes a la hora de Lavar o Secar en Lavandería La Merced." max_width="700" text_direction="default"][/split_line_heading][/vc_column_inner][/vc_row_inner][carousel script="flickity" flickity_formatting="default" desktop_cols_flickity="3" desktop_small_cols_flickity="2" tablet_cols_flickity="2" phone_cols_flickity="1" flickity_controls="default" color="default" flickity_overflow="visible" flickity_wrap_around="no-wrap" pagination_alignment_flickity="default" flickity_spacing="15px" flickity_column_vertical_alignment="default" column_padding="30px" flickity_element_spacing="30px" flickity_image_scale_on_drag="true" border_radius="none" enable_column_border="true"][item simple_slider_bg_image_position="default" simple_slider_overlay_strength="0.3" simple_slider_bg_image_loading="default" flickity_bg_image_loading="default" flex_gap_desktop="10px" flickity_item_link_type="regular" title="Item" tab_id="1782814674890-10"][vc_row_inner column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" text_align="left" row_position="default" row_position_tablet="inherit" row_position_phone="inherit" overflow="visible" pointer_events="all"][vc_column_inner column_padding="padding-2-percent" column_padding_tablet="inherit" column_padding_phone="no-extra-padding" column_padding_position="all" flex_gap_desktop="10px" column_element_direction_desktop="default" column_element_spacing="10px" centered_text="true" desktop_text_alignment="default" tablet_text_alignment="default" phone_text_alignment="default" background_color_opacity="1" background_hover_color_opacity="1" column_backdrop_filter="none" column_shadow="none" column_border_radius="none" column_link_target="_self" overflow="visible" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" animation_type="default" bg_image_animation="none" border_type="simple" column_border_width="none" column_border_style="solid"][vc_column_text css="" max_width="375" text_direction="default"]

#### ¿Qué debo hacer antes de meter la ropa en la lavadora?

[/vc_column_text][vc_column_text css=".vc_custom_1782493905721{margin-top: 10px !important;}" max_width="375" text_direction="default"]Revisa los bolsillos de todas las prendas, carga la máquina y cierra la puerta. Una vez cerrada, la máquina queda bloqueada durante todo el programa.[/vc_column_text][/vc_column_inner][/vc_row_inner][/item][item simple_slider_bg_image_position="default" simple_slider_overlay_strength="0.3" simple_slider_bg_image_loading="default" flickity_bg_image_loading="default" flex_gap_desktop="10px" flickity_item_link_type="regular" title="Item" tab_id="1782814674910-3"][vc_row_inner column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" text_align="left" row_position="default" row_position_tablet="inherit" row_position_phone="inherit" overflow="visible" pointer_events="all"][vc_column_inner column_padding="padding-2-percent" column_padding_tablet="inherit" column_padding_phone="no-extra-padding" column_padding_position="all" flex_gap_desktop="10px" column_element_direction_desktop="default" column_element_spacing="10px" centered_text="true" desktop_text_alignment="default" tablet_text_alignment="default" phone_text_alignment="default" background_color_opacity="1" background_hover_color_opacity="1" column_backdrop_filter="none" column_shadow="none" column_border_radius="none" column_link_target="_self" overflow="visible" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" animation_type="default" bg_image_animation="none" border_type="simple" column_border_width="none" column_border_style="solid"][vc_column_text css="" max_width="375" text_direction="default"]

#### ¿Tengo que añadir detergente o suavizante?

[/vc_column_text][vc_column_text css=".vc_custom_1782493930473{margin-top: 10px !important;}" max_width="375" text_direction="default"]No. La máquina añade automáticamente detergente, oxígeno activo y suavizante. No añadas ningún producto por tu cuenta.[/vc_column_text][/vc_column_inner][/vc_row_inner][/item][item simple_slider_bg_image_position="default" simple_slider_overlay_strength="0.3" simple_slider_bg_image_loading="default" flickity_bg_image_loading="default" flex_gap_desktop="10px" flickity_item_link_type="regular" title="Item" tab_id="1782814674937-3"][vc_row_inner column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" text_align="left" row_position="default" row_position_tablet="inherit" row_position_phone="inherit" overflow="visible" pointer_events="all"][vc_column_inner column_padding="padding-2-percent" column_padding_tablet="inherit" column_padding_phone="no-extra-padding" column_padding_position="all" flex_gap_desktop="10px" column_element_direction_desktop="default" column_element_spacing="10px" centered_text="true" desktop_text_alignment="default" tablet_text_alignment="default" phone_text_alignment="default" background_color_opacity="1" background_hover_color_opacity="1" column_backdrop_filter="none" column_shadow="none" column_border_radius="none" column_link_target="_self" overflow="visible" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" animation_type="default" bg_image_animation="none" border_type="simple" column_border_width="none" column_border_style="solid"][vc_column_text css="" max_width="375" text_direction="default"]

#### ¿Cómo pago y selecciono la máquina??

[/vc_column_text][vc_column_text css=".vc_custom_1782493955111{margin-top: 10px !important;}" max_width="375" text_direction="default"]Ve a la central de pago, selecciona la máquina que quieres usar y efectúa el pago. Puedes pagar con efectivo, tarjeta bancaria, NFC o tarjeta de fidelización.[/vc_column_text][/vc_column_inner][/vc_row_inner][/item][item simple_slider_bg_image_position="default" simple_slider_overlay_strength="0.3" simple_slider_bg_image_loading="default" flickity_bg_image_loading="default" flex_gap_desktop="10px" flickity_item_link_type="regular" title="Item" tab_id="1782814674946-0"][vc_row_inner column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" text_align="left" row_position="default" row_position_tablet="inherit" row_position_phone="inherit" overflow="visible" pointer_events="all"][vc_column_inner column_padding="padding-2-percent" column_padding_tablet="inherit" column_padding_phone="no-extra-padding" column_padding_position="all" flex_gap_desktop="10px" column_element_direction_desktop="default" column_element_spacing="10px" centered_text="true" desktop_text_alignment="default" tablet_text_alignment="default" phone_text_alignment="default" background_color_opacity="1" background_hover_color_opacity="1" column_backdrop_filter="none" column_shadow="none" column_border_radius="none" column_link_target="_self" overflow="visible" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" animation_type="default" bg_image_animation="none" border_type="simple" column_border_width="none" column_border_style="solid"][vc_column_text css="" max_width="375" text_direction="default"]

#### ¿Puedo abrir la lavadora durante el ciclo?

[/vc_column_text][vc_column_text css=".vc_custom_1782494190904{margin-top: 10px !important;}" max_width="375" text_direction="default"]No. La lavadora no se puede abrir mientras está en marcha. Cuando termine el programa, podrás retirar tu ropa.[/vc_column_text][/vc_column_inner][/vc_row_inner][/item][item simple_slider_bg_image_position="default" simple_slider_overlay_strength="0.3" simple_slider_bg_image_loading="default" flickity_bg_image_loading="default" flex_gap_desktop="10px" flickity_item_link_type="regular" title="Item" tab_id="1782814674961-7"][vc_row_inner column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" text_align="left" row_position="default" row_position_tablet="inherit" row_position_phone="inherit" overflow="visible" pointer_events="all"][vc_column_inner column_padding="padding-2-percent" column_padding_tablet="inherit" column_padding_phone="no-extra-padding" column_padding_position="all" flex_gap_desktop="10px" column_element_direction_desktop="default" column_element_spacing="10px" centered_text="true" desktop_text_alignment="default" tablet_text_alignment="default" phone_text_alignment="default" background_color_opacity="1" background_hover_color_opacity="1" column_backdrop_filter="none" column_shadow="none" column_border_radius="none" column_link_target="_self" overflow="visible" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" animation_type="default" bg_image_animation="none" border_type="simple" column_border_width="none" column_border_style="solid"][vc_column_text css="" max_width="375" text_direction="default"]

#### ¿Y la secadora, puedo abrirla mientras funciona?

[/vc_column_text][vc_column_text css=".vc_custom_1782494220880{margin-top: 10px !important;}" max_width="375" text_direction="default"]Sí. A diferencia de la lavadora, la secadora se puede abrir durante el ciclo de secado.[/vc_column_text][/vc_column_inner][/vc_row_inner][/item][item simple_slider_bg_image_position="default" simple_slider_overlay_strength="0.3" simple_slider_bg_image_loading="default" flickity_bg_image_loading="default" flex_gap_desktop="10px" flickity_item_link_type="regular" title="Item" tab_id="1782814674968-10"][vc_row_inner column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" text_align="left" row_position="default" row_position_tablet="inherit" row_position_phone="inherit" overflow="visible" pointer_events="all"][vc_column_inner column_padding="padding-2-percent" column_padding_tablet="inherit" column_padding_phone="no-extra-padding" column_padding_position="all" flex_gap_desktop="10px" column_element_direction_desktop="default" column_element_spacing="10px" centered_text="true" desktop_text_alignment="default" tablet_text_alignment="default" phone_text_alignment="default" background_color_opacity="1" background_hover_color_opacity="1" column_backdrop_filter="none" column_shadow="none" column_border_radius="none" column_link_target="_self" overflow="visible" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" animation_type="default" bg_image_animation="none" border_type="simple" column_border_width="none" column_border_style="solid"][vc_column_text css="" max_width="375" text_direction="default"]

#### ¿Qué temperatura elijo en la secadora?

[/vc_column_text][vc_column_text css=".vc_custom_1782494244966{margin-top: 10px !important;}" max_width="375" text_direction="default"]Tienes tres opciones: baja (40°), media (60°) y alta (70°). Consulta las etiquetas de tus prendas para elegir la más adecuada.[/vc_column_text][/vc_column_inner][/vc_row_inner][/item][item simple_slider_bg_image_position="default" simple_slider_overlay_strength="0.3" simple_slider_bg_image_loading="default" flickity_bg_image_loading="default" flex_gap_desktop="10px" flickity_item_link_type="regular" title="Item" tab_id="1782814674980-0"][vc_row_inner column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" text_align="left" row_position="default" row_position_tablet="inherit" row_position_phone="inherit" overflow="visible" pointer_events="all"][vc_column_inner column_padding="padding-2-percent" column_padding_tablet="inherit" column_padding_phone="no-extra-padding" column_padding_position="all" flex_gap_desktop="10px" column_element_direction_desktop="default" column_element_spacing="10px" centered_text="true" desktop_text_alignment="default" tablet_text_alignment="default" phone_text_alignment="default" background_color_opacity="1" background_hover_color_opacity="1" column_backdrop_filter="none" column_shadow="none" column_border_radius="none" column_link_target="_self" overflow="visible" gradient_direction="left_to_right" overlay_strength="0.3" width="1/1" tablet_width_inherit="default" animation_type="default" bg_image_animation="none" border_type="simple" column_border_width="none" column_border_style="solid"][vc_column_text css="" max_width="375" text_direction="default"]

#### ¿Puedo lavar ropa de mascotas o alfombras?

[/vc_column_text][vc_column_text css=".vc_custom_1782494273972{margin-top: 10px !important;}" max_width="375" text_direction="default"]No. No está permitido lavar ropa de mascotas, accesorios de animales ni alfombras.[/vc_column_text][/vc_column_inner][/vc_row_inner][/item][/carousel][/vc_column][/vc_row]